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     DJIA #: 01 - March 24-26, 2017     
 
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Frequently Asked Questions
Got Questions?
Start here for your answer search.

Still got questions?
Email us at support@entryexpress.net
Why does Entry Express exist, and whom does it benefit?
What is the difference between an Entry Express and a non-Entry Express event on this website?
Can my club afford to use Entry Express?
How much control will I have over my event?
I’m starting a new club, how can Entry Express help me?
How do I submit my Premium Mailing list?
How can I control my Premium mailing list?
What if my club does not have a Premium Mailing list?
How do you get the information for the Premium?
What are ePremiums?
What types of entries do you accept?
What makes your Catalogs different from everyone else’s?
How does the Electronic Draw work?
What is My Event Calendar?
What are your plans for expanding Entry Express?
Why does EE deduct credit card fees from club event checks?
 
 
 
 
Why does Entry Express exist, and whom does it benefit?
Entry Express is a win/win for clubs and handlers alike. We offer a turnkey event solution including Premiums, ePremiums, Catalogs, Online Entry, and Event Reporting. We also offer Online Entry for all AKC and UKC retriever events. [
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What is the difference between an Entry Express and a non-Entry Express event on this website?
Entry Express managed events are those in which we are handling the entries. We are sending premiums, accepting entries, and printing catalogs on the club’s behalf. All other events are non-Entry Express events. [
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Can my club afford to use Entry Express?
You can’t afford NOT to use Entry Express. By centralizing event management, using robust state of the art technology, and doing everything in bulk, we have the ability to provide all printing and event needs at a cost far less than most clubs can do it themselves. [
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How much control will I have over my event?
You can control as much or as little as you choose. You control the Premium content, the Premium mailing list, and the final draw. You can monitor entries as they come in and will have a complete list of entries on your screen immediately after the entries close. [
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I’m starting a new club, how can Entry Express help me?
We do it all! You don’t need a mailing list, catalog format, or experienced event secretary to put on your event. [
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How do I submit my Premium Mailing list?
This is the most manual (non-automated) thing we do at Entry Express. Since most mailing lists are in a mail-merge format, we accept your Word, Excel, or Text files and import them for you. Please note: A delimited text file would be our preferred method of receiving your mailing list. [
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How can I control my Premium mailing list?
Club delegates are granted access to the Entry Express Premium Management Tool (PMT). Here you can add people, edit people, and remove people from your mailing list. [
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What if my club does not have a Premium Mailing list?
No problem. We can send a Premium to all of our registered users in your area. [
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How do you get the information for the Premium?
A club delegate will be responsible for entering the Premium information using the Premium Tool. Location Map, Judges, Stakes, Dates, Emergency Info, Hotels, Birds, etc… Upcoming club events can use Premium information from previous events by modifying applicable fields. You can have as many Premiums as you’d like for your club. Hunt Test, Field Trial, Spring, Fall, etc… [
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What are ePremiums?
ePremiums are electronic versions of the paper Premiums. The main difference is they are FREE to clubs and handlers. Handlers that add your event to their Events List will automatically receive an ePremium for Entry Express managed events. Clubs should take this free service into consideration for saving money on paper premiums. [
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What types of entries do you accept?
We accept ALL entries – mail and online – for Entry Express managed events. We are the event secretary! We accept Online entry for all other AKC and UKC retriever events. We request that your Online entries for non- Entry Express are made within 3 days of the event close date. [
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What makes your Catalogs different from everyone else’s? We treat every event like a National. Entry Reports by breed, sex, and age - by stake, are in every catalog we print. [TOP]
 
How does the Electronic Draw work?
The Entry Express.NET Electronic Draw Tool (EDT) automatically generates a random draw order with 4 dog spaced between duplicate handlers. The EDT also allows a club delegate to "tweak" the draw before it is approved and the running order is posted. [
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What is My Event Calendar?
This is your custom Events Calendar. It actually looks like a calendar! You can search for events using our search engine and select all events you plan to enter, or receive an ePremium, or an email reminder. You can also add custom items to your Events Calendar, such as judging assignments or kids' birthdays. It’s up to you. You will receive an email reminder for your custom items as well as events you have selected. [
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What are your plans for expanding Entry Express?
Entry Express has been a successful canine entry service business for over 10 years. Entry Express handles virtually all AKC retriever field trials and hunting test events, a growing number of UKC/HRC retriever events, a growing number of spaniel events and a number of seminars and specialty events. EE now has in-house software development expertise to custom design an event structure to handle virtually any type event. If you have an event registration or entry need, please contact David Didier at ddidier@entryexpress.net to discuss how Entry Express can help you satisfy your event need. [
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Why does EE deduct credit card fees from club event checks?
For years EE used a financial model where credit card fees for club event entries were absorbed by EE even though the credit card processor charged and deducted a fee for each transaction related to each entry transaction before the transaction proceeds reached EE. EE has found over the years that this financial model is faulty as EE cannot control or accurately predict the credit card transaction fees since clubs set the entry fees and the processors set the transaction fee rates. Example, entry fees have more than doubled since 2003 on average & credit card transaction fee rates have also increased with the proliferation of award cards. Therefore for clubs’ next event setup beginning in late 2015, EE will deduct the credit card processing fees associated with a club event from the club event check. [
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